Terms of service

Last updated: November 12, 2026

These Terms govern access to lorzexa.shop and purchases from lorzexa, operated by BICH TUYEN T LLC.

By using the website or placing an order, you agree to these Terms and the related store policies.

1. Eligibility

You must be at least the age of majority in your jurisdiction or have authorization from a parent or legal guardian.

The store may not be used for unlawful, fraudulent or abusive activities.

2. Product Information

We make reasonable efforts to display accurate descriptions, images, prices and availability. Colors, packaging or appearance may vary slightly because of screens, lighting or manufacturing updates.

We may correct obvious errors when discovered.

3. Availability and Limits

Products may be available in limited quantities. We may reasonably limit purchases by customer, household, address, account or payment method to manage inventory or prevent fraud.

4. Orders

Submitting an order is an offer to purchase. An automated confirmation acknowledges receipt but does not necessarily constitute final acceptance.

We may reject or cancel an order because of:

  • Product unavailability;
  • An obvious price or description error;
  • Suspected fraud or unauthorized payment;
  • Delivery restrictions;
  • Violation of these Terms.

If we cancel a paid order, the affected amount will be returned to the original payment method.

5. Payment

You agree to provide accurate billing, payment and delivery information. You confirm that you are authorized to use the selected payment method.

Payments may be processed by Shopify or another authorized provider.

6. Prices, Shipping and Taxes

Prices and applicable charges are displayed at checkout.

Orders with a merchandise subtotal greater than USD $30 qualify for free standard shipping. Any fee for a smaller order will be shown before payment.

Customers will not be responsible for undisclosed import duties, customs charges or delivery taxes.

7. Processing and Delivery

Orders generally require 2–3 business days for processing. Delivery after shipment is estimated to take 20–45 calendar days.

Delivery estimates may be affected by customs, carriers, weather, public holidays or circumstances outside our reasonable control.

8. Returns and Refunds

Eligible products may be returned within 30 days after delivery under our Return and Refund Policy.

Nothing in these Terms excludes mandatory consumer rights.

9. Customer Accounts

If accounts are offered, you are responsible for protecting your login credentials. Notify us promptly if you suspect unauthorized access.

10. Customer Content

When submitting a review, photograph or comment, you confirm that:

  • You own it or have permission to submit it;
  • It is not knowingly false or misleading;
  • It does not infringe another person’s rights;
  • It does not contain unlawful or harmful material.

You grant us a non-exclusive, worldwide and royalty-free license to use submitted content for operating and promoting the store, subject to applicable privacy law.

11. Intellectual Property

Original store branding, text, graphics, layout and other materials are owned by or licensed to BICH TUYEN T LLC.

Unauthorized copying, resale, scraping, republication or commercial exploitation is prohibited.

12. Prohibited Conduct

You must not:

  • Submit fraudulent orders or false information;
  • Infringe intellectual-property or privacy rights;
  • Upload malicious code;
  • Attempt unauthorized access;
  • Circumvent security measures;
  • Disrupt store or payment operations;
  • Perform unauthorized automated extraction;
  • Harass or harm another person.

13. Third-Party Services

Some store functions are provided by third parties and may be governed by separate terms and privacy policies. We do not control independent external websites.

14. Disclaimer and Liability

We do not exclude warranties or consumer protections that cannot legally be excluded. Subject to those protections, the website is provided on an “as available” basis.

To the maximum extent permitted by law, BICH TUYEN T LLC is not liable for indirect or consequential losses that were not reasonably foreseeable. This does not limit liability that cannot legally be limited.

15. Indemnification

Where permitted by law, you agree to indemnify BICH TUYEN T LLC against third-party claims resulting directly from your unlawful use of the store, infringement of another party’s rights or material violation of these Terms.

16. Severability

If a provision is unenforceable, it will be limited only as necessary. The remaining provisions will continue in effect.

17. Governing Law

These Terms are governed by the laws applicable to BICH TUYEN T LLC, without removing mandatory consumer protections available in the customer’s place of residence.

18. Changes

We may update these Terms by publishing a revised version. Changes apply prospectively unless applicable law requires otherwise.

19. Contact

BICH TUYEN T LLC / lorzexa
Attn: BICH TUYEN T NGUYEN
1512 Saran Ct, Oceanside, CA
Email: geoisesmeroa@outlook.com